My Sarvasvaa

1. Information We Collect

1.1 Personal Information

We collect the following personal information that you provide to us:

• Farmer Information: Full name, mobile number, alternative number, address, village, bank details (bank name, IFSC code, account number, account holder name), farmer code, and profile photo
• Collection Center Information: Center name, center code, full address, village, district, state, pincode
• Collection Head Information: Full name, mobile number, alternative mobile number, email, username, and profile photo
• Admin Information: Name, email, username, and authentication credentials

1.2 Operational Data

• Milk Collection Records: Date, shift (morning/evening), animal type (cow/buffalo), quantity in liters, fat content, SNF content, rate per liter, amount in INR
• Food/Feed Purchase Records: Date, item name, quantity, rate, amount
• Financial Records: Advance payments, payment settlements, payables, annual bonus information
• Notifications: Push notification tokens (FCM tokens) for sending app notifications

1.3 Technical Information

• Device information (device type, operating system version)
• App usage data and analytics
• IP address and connection information
• Push notification tokens

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide dairy management services, track milk collections, manage payments, and generate reports
• Authentication: To verify user identity and manage access to different roles (Admin, Collection Head, Farmer)
• Financial Transactions: To process payments, advances, and settlements to farmers
• Communication: To send notifications about milk collections, payments, announcements, and important updates via push notifications and SMS
• Analytics: To analyze app usage, improve our services, and generate business insights
• Compliance: To comply with legal obligations and maintain records

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: All passwords are encrypted using industry-standard bcrypt hashing
• Secure Transmission: Data is transmitted over secure HTTPS connections
• Database Security: Our MongoDB database is secured with authentication and access controls
• Cloud Storage: Data is stored on secure cloud servers (Render.com and MongoDB Atlas)
• Access Control: Role-based access ensures users can only access data relevant to their role
• Firebase Security: Push notifications are managed through Firebase Cloud Messaging with secure authentication

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Within the Organization: Admins can view all data, Collection Heads can view data for their assigned center, and Farmers can view their own data
• Service Providers: We use third-party services including:
  • Firebase (Google) for push notifications
  • MongoDB Atlas for database hosting
  • Render.com for backend hosting
  • Expo for app development and distribution
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can view your personal information within the app
• Correction: You can update your profile information through the app or by contacting your admin
• Deletion: You can request deletion of your account by contacting us
• Opt-out: You can disable push notifications in your device settings
• Data Portability: You can request a copy of your data in a portable format

6. Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications. These notifications include:

• Milk collection confirmations
• Payment notifications
• Annual bonus eligibility alerts
• Important announcements from admins
• System updates and reminders

You can disable push notifications at any time through your device settings. Note that disabling notifications may affect your ability to receive important updates.

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax records, financial records)
• Resolve disputes and enforce our agreements
• Maintain business records and analytics

Financial records are typically retained for 7 years as per standard accounting practices.

9. Third-Party Services

Our app integrates with the following third-party services:

• Firebase (Google): For push notifications and analytics - Firebase Privacy Policy
• Expo: For app development and updates - Expo Privacy Policy
• MongoDB Atlas: For database services - MongoDB Privacy Policy

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this policy
• Sending a push notification through the app
• Displaying a notice in the app

Your continued use of the app after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using the My Sarvasvaa app, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.